REFUNDS and RESCHEDULINGREFUNDS and RESCHEDULING
Please read the policy below before you proceed to the Registration Form
!!!NO LATE ENTRY INTO CLASS. NO EXCEPTIONS!!!!
You must attend and complete all classroom and range modules. If you arrive late you will be turned away. We recommend you arrive to each session 15 minutes early. Remember that traffic can be unpredictable and plan accordingly.
(See “refund and rescheduling policy” below).
What to bring to classroom session:
You must bring one of the following documents to the first session (only one is necessary):
- unexpired US driver license.
- DMV learner permit.
- Driver Education Certificate from a California school.
If you are under 18 years old, a parent or legal guardian must be present at the start of the first classroom session to sign documents. This person must provide identification (driver license, court paper, etc.) establishing his or her relation to you.
What to bring for riding sessions:
- Eye Protection (sunglasses, eyeglass) or a helmet with a visor. We provide a helmet if you need one.
- Sturdy Footwear such as leather boots or hiking boots. footwear must completely cover the ankle bone, no low top or mid top sneakers.
- Full fingered gloves designed for protection: eg motorcycle glove or work glove from a hardware store.
- Long sleeve shirt or jacket and a long pair of pants
- Rain gear if necessary, we do ride in the rain, however if weather conditions compromise safety the course may be postponed.
- Snacks and Drink
MAKE SURE YOU HAVE NO EXPOSED SKIN BELOW YOUR NECK LINE. All items of clothing should overlap when in a seated position. Your riding gear will be inspected before you are allowed to ride. If you are unsure of your gear bring it to the classroom session for inspection
Refund and rescheduling policy.
This policy is applied fairly and evenly to all students.
If you change your mind about attending class you may have a refund, less a $50 service charge, up to 1 week before the start of your class. After that there are no refunds for any reason.
If you need to reschedule your class date, you may do so for a $50 service charge up to 1 week before your class starts.
While most students successfully complete the course first time, some need additional training. If you do not pass first time, (e.g. being late, not having correct gear, not having correct license, not having parental signature, being asked to leave for safety reasons, failing any of the evaluations) We offer 2 options for re-entry to class. We are proud to offer these options over and above our contractual obligation with the State as a courtesy and at our discretion.
Walk in: Come to any scheduled class at the same location 15 minutes before start time, if there are spaces available you may join the class. There is no charge for this option as there is no guarantee there will be space available.
Rebooking: You can reschedule a guaranteed space in class for half of your original fee.
There is no guarantee you will master the written or riding skills presented in this course.
Completion requirements
- Attend all sessions.
- Pass a written evaluation.
- Pass a skill evaluation.
Experience has shown that some people are unable to achieve the riding objectives of the course because of outside distractions and inability to focus due to being overly nervous, illness, and not being mentally prepared for the learning process. We have found that the majority of people who unsuccessfully complete the course the first time, and take the course again, do pass. Success is a function of having a positive mental attitude and you may be asked to leave the class if your skill level or approach to motorcycle safety, poses a hazard to yourself or others in the class. This decision is the sole discretion of the Ridercoach.
I have read the above policy regarding Refunds and Rescheduling.
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