Feedback - South San FrancsicoFeedback - South San Francsico

Feedback

Your comments and suggestions are important to us.

We enjoy hearing feedback from students and post a selection of comments here.

We are not perfect, if you have a complaint we want to hear from you. If we made a mistake we will do what we can to rectify the issue. Valid comments and complaints will be posted here along with our response.

Please use the form below write to us.

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General Comment
Complaint
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Course Taken (select one)

Motorcycle Training Course
Experienced Rider Course

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Detailed Feedback





Rider Feedback

October 20, 2015
Motorcycle Training Course
Submitted by:

Although I'm not sure exactly what I will do with my newfound riding ability, thank you to JJ, Peter and Thor for creating an excellent learning experience!



June 3, 2015
Basic Rider Course
Submitted by: T.L.

ARON and CLIF are awesome instructors! LORI was also such a great help in getting me rescheduled to a class that was closer and much more convenient to me in So. San Francisco. She took the time and effort to make things happen for the customer. THANK YOU LORI! I had a longing for many years to do something that I had a lot of doubt about being able to accomplish. I thought that it would be near impossible for me to attain a class M1 license, at the age of 62. After inquiring about several other MC training schools, a friend helped persuade me to choose Bike Smart. ARON was my instructor for two days of the riding portion of the training and CLIF for one day. They were very knowledgeable, skilled, personable, and took a sincere interest in helping a person pass the course to become a new rider. You can see their passion in what they do and how they train. I have already recommended several people to go through Bike Smart. Bike Smart truly gives you more than your mo ney's worth. My very sincere THANKS! too you ARON and CLIF. Keep up the super job that your doing to get us new riders on the road. Passed class, March 14th, 2015 T.L. :)



March 26, 2014
Basic Rider Course
Submitted by: A.H.

True story: The very first weekend that I own my Vespa GT200, on Old Santa Cruz Road, a deer rushes out in front of me from left side and tries to block my way. My speed is about 35 mph. Those quick stop exercises using both brakes really helped me do the right thing in real life. Thanks again for a the very fun and immensely valuable course.



February 9, 2014
Basic Rider Course
Submitted by: S.N.

I had Craig, Lenny, and Chris. They were awesome instructors and really know how to teach people on their level and are extremely patient with everybody.



January 26, 2014
Basic Rider Course
Submitted by: J.L.

Completed the Basic Rider Course earlier today and it was great, was very very informative, knowledgeable and Fun. I wish I knew about this class years ago. Craig was classroom & Sat class instructor along with Lenny and on Sun it was Lenny and Chris. Really like the instructors they made it very personable, let us know about their rider and biker stories as we become part of the biker fraternity. I had never rode a bike before but by end of class the confidence was there; enough to had driven a bike home same day I felt that confident. I am extremely excited I have taken the class and after some real world practice I will be taking the experience course. Thanks BikeSmart and Thanks to Craig, Lenny and Chris fir the Knowledge, Laughs and making it a fun experience. Thanks, Joe



October 29, 2013
Basic Rider Course
Submitted by: A.N.

Everyone from the coaches to Lori who responded to my email inquiries was fantastic! The coaches enforce safety at all times and the entire organization is very professional. No one should ride a bike without successfully completing this course. And the value? Well worth it!



August 22, 2013
Basic Rider Course
Submitted by: S.V.

My wife and I took the course on the weekend of August 10/11. Chris was our primary instructor. We really enjoyed the class and learned a lot. I think all the instructors did an excellent job in making sure that we learned valuable skills in a safe, supportive environment. Specifically, they went to great lengths to ensure that we acquired the skills we needed to stay safe.
We have both since passed the DMV test, and are looking forward to starting to shop around for bikes.
Thanks very much!




August 19, 2013
Basic Rider Course
Submitted by: A.V.

It was a wonderful course. I enjoyed the way that Chris and Lenny managed the class and how positive the instruction was. It was such great experience! Thanks so much.



June 18, 2013
Basic Rider Course
Submitted by: M.L.

Since I haven't ridden a motorcycle for over 35 years, taking this course has really helped. The trainers did an exceptional job in expressing what steps you should perform in order to drive safely on a motorcycle. I really enjoyed the lessons from both Chris and Chris. Extra kudos to Chris Meyers for pointing out extra riding tips to everyone. I would highly recommend this course to all motorcycle riders.



June 18, 2013
Basic Rider Course
Submitted by: C.G.

I've been riding for +5 years and wanted to do this course primarily for insurance discounts and a quick turn around ... It turned out to be fun and useful, I leant a few things, and dispelled a few bad habits. Chris and Chris were really excellent, fun, knowledgeable, positive and despite the freezing temps, energetic coaches. Thanks!



June 9, 2013
Basic Rider Course
Submitted by: B.K.

I just want to compliment my Rider Coach team of Chris and Chris. Those guys were fantastic. I am a 62 year old klutz who has never seriously ridden a bike before. Chris and Chris were "real" coaches in the true meaning of the word. No BS but kept the teaching light but focused and to the point, the correcting positive and direct and most of all, their positivity and encouragement the center of our days on the range.
Cannot compliment this team of gentlemen enough.
To be honest, AFTER having taken the course I know I would gladly buy at least another day of skills practice. And thus would suggest an even longer practice phase. That said I also know that BEFORE I took the course I never would have understood the value of it! Maybe it would be a possibility to offer an extra day for people like me who need to keep working certain skills - like the red U-Turn Box!
Regardless I feel so much more able to understand the proper dynamics of safe bike handling than I ever could have in several years of "learning" to ride on the street. If I survived it! If anyone questions the cost of this program feel free to send them my way - easily worth every penny and more in knowledge, self-awareness and peace of mind gained from Chris and Chris.




May 2, 2013
Basic Rider Course
Submitted by: V.W.

I took the course with my daughter, Becca, in April of 2013 and was very impressed with everything from the knowledge and professionalism of our instructors Tanya and Raul to the challenge of the written and rider testing to the very user friendly administration. Well worth the time and money.



March 5, 2013
Basic Rider Course
Submitted by: D.G.

Great instruction team. I have ridden before, but not much on the street. We started from the basics, and advanced to additional skills. The class had all levels of riders, and the instruction team was able to challenge everyone, without overwhelming anyone.



January 23, 2012
Basic Rider Course
Submitted by: J.L.

Just wanted to say that as a brand new learner to the world of motorcycles, I had such a wonderful experience on the course and in the classroom. I'm bad with names but Brian, Dennis and the other coach were all really great. Raul's pace in the classroom was appropriate and well timed. I enjoyed myself and look forward to the opportunity to take more classes to build on my skill.



January 11, 2012
Basic Rider Course
Submitted by: R.B.

I had Matt and Chris for my instrustors in the ssf class and they made it a great experiance. They were detailed in showing us the right way to ride and it shows how they really care about making sure we were doing it the right way. I would recommend them to anyone who was looking for a begginer riding class.



November 7, 2011
Basic Rider Course
Submitted by: D.B.

I just completed the basic rider course and feel that every new rider should do it. The instructors Chris, Brian and Matt were patient and supportive. They give constant feedback and guidance and I learnt a lot. The skills that I learnt on the course will definitely make me a safer rider. Overall a great training program with great instructors.



November 7, 2011
Basic Rider Course
Submitted by: E.D.

I felt this course was great!

The classroom courses could be more interactive, but still did exactly what they need to....teach the rules to riding safely.

The riding days were perfect. The guys were awesome. They were patient and informative, which i think the goal should be for a beginner course teacher. At no point did I see anyone lose their cool, pressure anyone, or get frustrated (if they did I couldnt tell. haha).

They were 100% professional, encouraging, and explained everything thoroughly. Started off slow enough for new riders, but did not hold people back either who maybe had more experience. Made sure everyone was ready before moving forward, and got us up to speed on how to ride a bike.

This class is super useful. If you think you can't ride a bike but want to, you're wrong. This is a great place to start. I'd recommend it and have.




November 4, 2011
Basic Rider Course
Submitted by: anon

I took the basic Rider course in October 27, 29 & 30 2011.

Classroom instructor Brian Pound was precise, organized and to the point. The class was informative, the format of learning was good to learn fast and retain what was taught. The course was doing exercises, watching informative videos and of course a test. Thank goodness the videos were short. It goes by very quickly. Short sweet and to the point !!!

Our instructors, Brian and Matt for Saturday were awesome. Very calm and knowledgeable. They were encouraging those who like me were not so confident to ride. They point out flaws in your riding, like not using both brakes or keeping your elbows too stiff. There is a variety of motorcycles, ranging from Honda Rebel/nighthawk to a taller dirt-bike. There was even one SCOOTER FOR ME :). Matt was so much fun; he made me become comfortable riding my scooter around all the big bikes.

Sunday, the big day was with Chris and Dennis; what I call the moment of truth. Definitely, the most strenuous and challenging. But by the end of the day, all the hard work of all the instructors are complete as I passed evaluation. What a relief and had the rest of the day to enjoy.

Today, I am riding around with confidence and safety.

Thank you all and you all deserve a big raise !!!!




Oct 22, 2011
Basic Rider Course
Submitted by: R.U.

I took the course in October as a birthday gift from my boyfriend, and we both had a wonderful time - the rider coaches were fantastic. Very experienced, willing to joke around with us and make the experience fun. I'd never driven a motorbike before but I am now planning to buy one. I feel that the course gave me enough information, practice, and confidence to do that - but I'll be back to try the Street Rider course as well, to make sure I keep improving. Thanks again!



August 24, 2011
Basic Rider Course
Submitted by: K.D.

I took the basic Rider course in August 2011 in order to learn to ride and forgo the DMV test. I took the course with my girlfriend and we had a great time. She was somewhat hesitant, but at the end of the course, she was having a lot of fun.

The course is very thorough. You start out with a class room course, doing exercises and watching videos. It goes by very quickly. There is a variety of motorcycles, ranging from Honda Rebel/nighthawk to a taller dirt-bike. There was even one scooter. All were easy to control beginner bikes.

They start you off with learning the controls of the bike, practicing with the clutch and then eventually you start riding and learning various skills. At the end of the 2nd day, you perform a 4 part evaluation.

Our instructors, Brian and Chris were awesome. Very calm and knowledgeable. They were encouraging those who dropped their bikes to get up and keep going. They also constantly point out flaws in your riding, like not using both brakes or keeping your elbows too stiff.

All in all, the course is a great way to learn to ride and feel comfortable riding a motorcycle. The early morning option is great because it frees up the rest of your day on the weekend. However, make sure to get a proper rest on Saturday night because the first Sunday exercise is quite challenging.

Thanks Brian and Chris,
K. and L.




August 21, 2011
Basic Rider Course
Submitted by: N.

Great program, great instructors, over all great experience. I had never ridden a motorcycle before, i had no idea how when i entered the class, two days later and Im ready to buy my first bike. If you have been debating taking the class for a while, just drop the $250 and do it, its worth every penny.



August 17, 2011
Basic Rider Course
Submitted by: C.R.

i would like to thank Brian & Chris for a great experience on the weekend course.they were so thorough and patient twords the class and all the drops. if i had a complaint it would be that 12 people leaves limited riding time when some of the group is falling behind. other than that i would like to thank your team again .



August 17, 2011
Basic Rider Course
Submitted by: R.M.

The instructors were fantastic! They were encouraging and thorough with instruction. Matt and Chris were great! I am confident in my riding ability after never being on a bike before. This was a major accomplishment for me and their help got me to my goal. I would definitely recommend this course and would take it again for a refresher. Thank you Matt and Chris.



August 14, 2011
Basic Rider Course
Submitted by: A.N.

my two course field instructor (chris and brian) was very helpful and teach me everything I need to ride safely and fun...made learning something new very good and easy to understand...the field ride course is very easy to understand very well teach. Thanks



August 14, 2011
Basic Rider Course
Submitted by: P.B.

I am writing to comment on my instructors for the Basic Rider Course on 13 and 14 August at Westborough Middle School (Brian and Chris). They were both extremely helpful and positive, making the experience fun and highly educational. I would highly recommend them to anyone who was interested in motorcycle training.

Brian also taught my classroom portion (11 August) and was very good. He always made sure questions were answered fully and honestly.

I am grateful to them both for taking my riding to the next level.




August 11, 2011
Basic Rider Course
Submitted by:J.P.

Raul from the class session is so awesome, flexible, and makes the class just great overall. He made the class exciting, unlike another class I had before which was really boring and didn't get to learn as much as I did with his.

Matt and Chris from the Riding sessions were also just awesome! They were so informative and just had positive attitudes the whole time. They give great feedback to help better your skills which I think is very important because it's a different roadway outside the riding session classes. They made sure we all got everything down and had the basics registered in our heads before our evaluations which made me feel comfortable and confident having my lessons given by them as coaches.

Thanks for all of your hard work, support and guidance guys!




August 2, 2011
Basic Rider Course
Submitted by:K.

Just wanted to get back to you--the day after I got my license from the DMV--that Bryan Pound and Matt _______ (sorry!) at the So. San Francisco school were patient, knowledgeable, professional, well-prepared, accessible, and decent guys.



August 1, 2011
Basic Rider Course
Submitted by: J.E.

Class July 28th, 30-31AM weekend range: After not riding for over twenty years the guys were fantastic. Raul, Chris, Brian, and Josh were very professional and made the weekend fun and educational. These guys rock. I am planning on taking the experienced rider course as soon as one can be scheduled. Thanks again guys!



July 25, 2011
Basic Rider Course
Submitted by: A.L.

Brian and Matt were very awesome. It was my very first time riding a motorcycle and I must admit, I felt like I wasn't going to make it. However these two rider coaches helped me with my specific issues and I am very confident that I have fundamentals to be a great rider. Thanks and I highly recommend the program.



June 12, 2011
Basic Rider Course
Submitted by:anon

I took the course on June 9th, 11th, and 12th and I just want to say how please I was with the course. The instructors (Brian, Chris, and Matt) are wonderful. They gave me very good tips/pointers and I really appreciate their feedback! They definitely know what they're doing!



June 09, 2011
Basic Rider Course
Submitted by:anon

It was a great experience and i had fun while riding. The coaches were nice and very helpful. New riders, don't be afraid to take this course! These are friendly people who know what they are doing!



June 09, 2011
Basic Rider Course
Submitted by:A.V.

I have never been on a motorcycle, so you can imagine how scary it was for me on the first day at the range. The 2 coaches there (Marcus and Rocky) were great. They all were knowledgeable and at the end I was able to pass the evaluation. Even though I passed the evaluation at the end, I would feel more at ease if we have 15 minutes to ourselves to practice on the exercises that we were least good at before the evaluation.

I would highly recommend anyone that thinks about riding to take this course. It is so well worth it.




June 06, 2011
Basic Rider Course
Submitted by:P.G.

I have never even approached a bike before this class and after 2 days of riding sessions I feel confident about my riding (though I know I have to practice a LOT). Rocky and Marcus - thank you very much! I think this class is absolutely a must for any beginner rider!



April 22, 2011
Basic Rider Course
Submitted by:G.R.

I enjoyed the experienced that was offered to me by BikeSmart Motorcycle Training! The South San Francisco location was great. The coaches were patient and had constructive points to help us new riders out through the whole experience. A job well done and I wish you folks the best of luck for the future.



April 20, 2011
Basic Rider Course
Submitted by: R.

Chris and Matt have great insite to all the riding technics. They made me a better and more confident rider.



April 17, 2011
Basic Rider Course
Submitted by: M.F.

Great, great course, really beneficial! Chris and Matt are fantastic instructors!



March 29, 2011
Basic Rider Course
Submitted by: R.A.

I again want to Thank You for having the Course available. You have taken the pressure away from facing the staff at DMV that could care less if you Pass or Not. I have been associated with MC Riding for over 40 years and have experienced DMV first hand.. The Course and Staff are exceptional and informative. Thanks Again.



March 18, 2011
Basic Rider Course
Submitted by: B.

Great class with great teachers!! I am a first time rider and always felt safe and comfortable throughout the class. The instructors are extremely knowledgeable and patient. I highly recommend this course.



January 30, 2011
Basic Rider Course
Submitted by: D. S.

Chris and Matt were great coaches! Very encouraging and helpful! I learned a lot and its all cause of them! The classroom portion was a bit slow but the teacher was good at making it more fun. (I dont remember his name though. Sorry!) But yea really great course! Thanks guys! =).



March 16, 2011
Basic Rider Course
Submitted by: D.

This course was AMAZING! I didn't know I could learn so much. Paul, Chris, and Scott were awesome. Thank you so much.



February 28, 2011
Basic Rider Course
Submitted by: J.G.

My instructors, Chris and Matt, were awesome! And Brian in the classroom was great too. Oh and good looking!

Great course, these guys deserve a raise!




February 26, 2011
Basic Rider Course
Submitted by: P.

very good course that i would recommend to anyone interested in riding. classrooom session helped a little, but the riding sessions were very helpful. rider coaches were very patient and know how to teach well!



February 24, 2011
Basic Rider Course
Submitted by: M.C.

Matt and Chris were very friendly and incredibly helpful.



February 17, 2011
Basic Rider Course
Submitted by: L.M.

I wanted to share my experience last weekend at the South San Francisco location. I had never been in the drivers seat of a motorcycle before, only a passenger. I've been wanting to get my license for years now, but have been apprehensive about it because of accidents I have witnessed as an EMT. My nerves were put at ease and I felt comfortable and confident with my skills after taking the course. Granted, I have a lot of practice to do, but I definitely feel like I learned the basics well enough to practice on my own and with my riding friends. Brian, Matt and John were patient, highly knowledgeable and effective instructors! Thanks for the great experience!.



February 16, 2011
Basic Rider Course
Submitted by: N.

It was a great experience and was a lot of fun. Definitely would recommend this course to anyone who wants to learn how to ride. Brian, Matt, and Jon were great coaches, they very helpful and inspirational. I liked everything about the course except the class room portion was lagging at times, but over all great class!!



January 30, 2011
Basic Rider Course
Submitted by: D. S.

Chris and Matt were great coaches! Very encouraging and helpful! I learned a lot and its all cause of them! The classroom portion was a bit slow but the teacher was good at making it more fun. (I dont remember his name though. Sorry!) But yea really great course! Thanks guys! =).



January 17, 2011
Basic Rider Course
Submitted by: A. J. R.

I completed the Basic Rider course yesterday, came home and had the confidence to get on my new 750cc cruiser and ride! Without this class I wouldn't have the basic skills necessary to be out on the roadway.

I want to personally thank Raul for his energy, patience, time, and knowledge of anything and everything related to motorcycles and riding. Raul's passion for this hobby was evident from the moment I walked into the classroom session to the end of the riding session. I am already looking forward to the advanced rider course, only if Raul is teaching it that is!

I would also like to thank B.P. and Matt who were both very helpful and excellent rider coaches.

This is an awesome program and I thank you for offering it to us "new riders."




November 29, 2010
Basic Rider Course
Submitted by: D.

From the classroom (Brian) to the 2 days on course (Raul & Matt), The Basic Rider Course is TOP knotch and would highly reccommend to any level rider. Instructors are true professionals who enjoy teaching proper safety and ridership. Thanks Brian, Raul, & Matt.



November 3, 2010
Basic Rider Course
Submitted by: C. B.

I really enjoyed taking this class! Before I took this class, I had no experience at all at riding motorcycles, but Brian, Chris, and Matt made learning a great and excellent experience! I now have much confidence in riding and now know how to ride a motorcycle safely. I feel that in taking this basic rider course, I gained the skills necessary to be a safe rider on the road.



October 25, 2010
Basic Rider Course
Submitted by: A.I.K.

Chris, Matt, and Brian are incredible. Our entire course was in pouring rain, sometimes causing the bikes to stall and puddles to pool in the asphalt, but I always felt safe and confident with these guys. First time rider. Way to go, and thanks again!



October 24, 2010
Basic Rider Course
Submitted by: Tom

What a stormy weekend! Chris, Matt, and Brian *must* enjoy teaching new riders. Their dedication, encouragement, and advice never faltered. They had no complaints about the rain. They never lazily hid underneath the over hangs. They were hardcore about everyone having fun, being safe, and learning. Pros all around!



October 17, 2010
Basic Rider Course
Submitted by: J.P.

The training course was great! I only wish we were allowed to do more laps on the motorcycle. The classroom instruction was like being in any other classroom. Raul did his best to entertain and teach, which is difficult when you're in a classroom for 5 hours. All in all, I'd recommend this course to anyone interested in riding. I had absolutely no riding experience prior to this course and I picked things up pretty quick. Thanks, Raul, Matt, and Chris! It was a pleasure.



September 26, 2010
Basic Rider Course
Submitted by: Daniel

Thank You so much Raul, Chris and Matt. It was a great experience. I feel way more confident around a bike now, then when i started the first day. It seemed very fast paced at first but the same basic skills were practiced and soon became second nature.



August 26, 2010
Basic Rider Course
Submitted by: anon

Coaches were very friendly and patience! They went over every single detail properly. Enjoyed the class with both of the coaches.



August 16, 2010
Basic Rider Course
Submitted by: R.Q.

What an amazing program - to think that in two days you will be proficient in riding a machine that requires every appendage of your body to preform a different combination of movements in synced harmony.

The Instructors run a wonderful program - It has great pacing - Personal hands on instruction - and above all Humor to ease those jitters. Recommend it to anyone!




August 16, 2010
Basic Rider Course
Submitted by: David

Eric and Chris were very helpful throughout the class. Enjoyed their instructions and ability to direct our group smoothly. Great instructors and would recommended them to friends.



July 27, 2010
Basic Rider Course
Submitted by: D. Y.

First of all....Chris, Matt and Brian are the best trainers out there!!! I never have been on a motorcycle in my life,but these guys made me feel very comfortable and confident in my ability to learn and ride. Very patient and informative. I had a smile on my face the whole weekend..I strongly advise people interested in riding to go through Chris, Matt, and Brian!!!!!!! Thx guys.



July 25, 2010
Basic Rider Course
Submitted by: R.

Chris, Matt, and Bryan (Brian?) taught a great class. They work very well as a team, and know how to motivate and encourage us without being pushy. I'm a little sore in the legs, but I had a very positive first riding experience, thanks to them.

I will definitely recommend this class to others, although I do wish that the pace of the classroom lesson was far faster and less group-focused.




July 19, 2010
Basic Rider Course
Submitted by: G. C.

The instructors, Matt and Chris, are great! I absolutely loved how they taught the course. I would highly recommend their course to anyone who wants to learn to ride.



July 18, 2010
Basic Rider Course
Submitted by: P. R.

This motorcycle training course was great, the riding coaches (Chris and Raul) show deep concern for motorcycle safety and the proper operation of motorcycles, the training was very thorough and enjoyable and deserves a 5 star rating,.."Highly recommended", ...THANKS!!!



April 18, 2010
Basic Rider Course
Submitted by: M.

Chris, Matt, Raul and Rick are hands up A+++. Awesome riding coaches. they let you know what comes first which is safety . Great coaches and mentors!



April 18, 2010
Basic Rider Course
Submitted by: N.H.

Matt, Raul, and Russel made this 49 y.o. feel right at home on a motorcycle. They encouraged me to become familiar with the bike and not to be afraid of it. And because of their firm grasp of the subject matter and their ability to translate it on all levels I was able to pass the course today. Thank you for giving me a new set of wings.

Thumbs up! Awesome experience!

Thanks.



March 25, 2010
Basic Rider Course
Submitted by: R.

I had a wonderful time learning how to ride and now that I'm riding with my new motorcycle, all the skills and helpful tips have definitely come in handy. Thank you!



February, 2010
Basic Rider Course
Submitted by: D.W.G.

The course was a great one to take, and our instructions Chris and
Matt were top notch, A++.

My wife and I just completed the course this weekend, and with no riding
experience the patient and clear instructions made it possible to learn how
to ride safely. The course built up from the ground up and every exercise
gave us additional confidence and reinforced basic skills. I can't emphasize
enough how valuable the patient instruction by Chris and Matt were. Thank
you guys!!!

Now, time to practice around the neighborhood.



September 17, 2009
Basic Rider Course
Submitted by: Y.M.

Just wanted to thank Chris for his patience and his help. It was a great experience at the range and I felt that he really wanted to help each student get the most out of it and leave with the confidence that they will be safe out on the road. I didn't feel that we were rushed to finish the course outline. Of course it helped that there were only 6 of us in the group that weekend . I'm very happy with my overall experience and will definitely recommend Bikesmart to anyone who wants to get into motorcycling.

Thanks so much!!!



August 6, 2009
Basic Rider Course
Submitted by: L.N.

I recently attended your Basic Rider Course and wish to commend your instructor - Wenona for a "job well done". She was clear and precise in her instructions and her sense of humour kept us constantly engaged. She was extremely supportive providing excellent feedback so I and all the other participants in the course got as much as we could from the time available.

I look forward to coming back for the Experienced Rider Course one day soon.



July 27, 2009
Basic Rider Course
Submitted by: D. D.

I just completed the 3 day class with Chris as my instructor. Chris has the perfect personality for this class. He was informative, fun, encouraging, patient & thorough. He made sure everyone was comfortable and learning while having a good experience. He checked in with everyone individually as well as a group. I had never ridden before and by the time we finished the class i felt very comfortable. I actually didn't need a motorcycle class per se as i just bought a Vespa but my skills are much more honed now...and I feel much more comfortable. In fact i spent 4 hours "scooting" around San Francisco Sunday very confidently!

Thanks Chris! & Bike Smart! I am sending my boyfriend to you next month!




July 22, 2009
Basic Rider Course
Submitted by: G. J.

I wanted to write Bike Smart, in order to acknowledge my instructor, Chris. I just successfully completed the course, and I wanted to thank and compliment Chris. In regards to myself, I am disabled and have several handicaps.

During the 3 days of instruction, Chris was always taking the time to inquire if I needed breaks, if he could assist me in any of the motorcycle operations, and when things became seemingly overwhelming or I got discouraged, Chris was there to encorage me with a kind word or extra instruction. Additionally, Chris showed great patience, in providing instruction to all class participants.

Among the class, were some experienced riders, mixed in with those who had never ridden a motorcycle, and Chris was able to adjust his instruction and teaching to adapt to all participants levels, all the while keeping the class informative and fun.

I would reccommend this Bike Smart class to any prospective or current motorcycle rider, and I would highly recommend that they request Chris as their instructor.

Thanks Chris, I hope to enjoy many years of accident free, safe motorcycleriding.
Sincerely.




June 30, 2009
Basic Rider Course
Submitted by: D. P.

The class is worth taking! The instructors were very understanding. Female don't be scared to take this class we had 5 women in the class and not one had ever driven a motocycle and they all passed.



June 15, 2009
Basic Rider Course
Submitted by: D. S.

I am very impressed with all the knowledge i gained by attending this class! The instructors (Chris John and Wenona) were very well trained and knew exactly what they were doing! I passed with perfect score on the riding test and will carry on the knowledge for the rest of my life!



May 27, 2009
Basic Rider Course
Submitted by: C.G.

I am completely happy with the course. Wenona, Chris and John are professional and exact in their methods and instruction.
I passed with a perfect score, something I know was possible only by taking the class.




May 5, 2009
Basic Rider Course
Submitted by: R.F.

I took the course on March 30th, May 2nd & 3rd. John & Rick were the course instructors on Saturday and John & Chris on Sunday.
All were great! Each one gave individual instruction where needed and always were patient and kind. The only critisism I can offer is that at the completion of the course, they didn't tell those of us that passed what we needed to work on. I passed but did not have a perfect score. It just would have been nice to know what I did well at and what I needed more work on. Otherwise, a great course to take! As the only woman in the class, everyone treated me with respect and made me feel like part of the group. Thanks!.




April 25, 2009
Basic Rider Course
Submitted by: M.S.

Congratulations to Bike Smart on the training.
Thanks to Chris, Wenona, Nino and Rick for the great weekend. I have learned a lot in the class and specially at the range. Safety was always in first place and we had a lot of riding time.
Thanks for the RiderCoaches for all the attention they gave us.
Keep up with the great work guys.
See you on the road.




March 30, 2009
Basic Rider Course
Submitted by: T.J.

I really enjoy my in class experience with instructor Mrs.Wenona she was really helpful in class and also on the range. James was also a great big help on the range for me. However I didnt pass the class but I am going to take it again with the same instructors. Thanks Alot.



March 30, 2009
Basic Rider Course
Submitted by: R.P.

Just compleated the training Sunday March 29, Wawona & James are knowledgeable, gracious & fantastic trainers.

Seriously & fun!.



February 02, 2009
Basic Rider Course
Submitted by: A.

I thouht this was a great class, Chris, Rick, and James were all very nice and patient. I had experience with dirt bikes but very minimal with street bikes but they taught me very well.....I got a perfect score on the riding evaluation test!! I would tell anybody to take this class to improve their skills and to learn how to ride properly and safley.



January 25, 2009
Basic Rider Course
Submitted by: C.R.

Thank you so much for your riding training. This course was exactly what I need to learn how to ride a motorcycle. I was a complete beginner and came out a stronger confident intermediate rider.

If you want to learn, this is the course to take. The best $250 you could invest on yourself.




December 14, 2008
Basic Rider Course
Submitted by: R.A.

Rick and Chris were really wonderful Ridercoaches. They really took the time with each student, making sure everyone understood the exercises. They provided very helpful and astute feedback. Their manner, rapport, attitude, and knowledge made the class extremely valuable. I enjoyed my time on the range with them, and would recommend anyone to Bike Smart, and especially Rick and Chris!



October 9, 2008
Basic Rider Course
Submitted by: M.B.

Chris, Omar and Rick are great range instructors: patient, encouraging, knowledgeable and enthusiastic riders. Each are great working with students!



July 21, 2007
Basic Rider Course
Submitted by: R.P.

This was definitely an excellent introduction into the world of motorcycling. I have learned a lot and the rider coach (John Finan) is definitely one of the best around! I am difinitely recommending this BRC to anyone I know who is interested in learning how to ride.



July 20, 2007
Basic Rider Course
Submitted by: R.M.

I couldn't believe how informative and fun this course was. It was well worth waking up at 5:30 am to be there on time...and you couldn't ask for better coaches!



July 2, 2007
Basic Rider Course
Submitted by: N.D.

The class and riding sessions were incredibly informative. The lessons learned easily translate to your own motorcycle with an ability nowhere near what a textbook could bring.
I would (and am!) highly recommend the training through Bikesmart.
How on earth two ride instructors can organize 8-9 students all day, I will never know.
I am very pleased!!



March 30, 2007
Basic Rider Course
Submitted by: J.R.

The rider-coaches did an excellent job. Specifically, Paul was very enthusiastic about riding and extremely patient. Rick was super friendly and gave encouragement as I became frustrated with the U-turn exercise. I can't remember the third rider-coaches name but he was also passionate about riding. I felt like each rider-coach genuinely wanted to help us learn to ride and that it wasn't just a job to them. I have already recommended your service to several friends and family members. Thanks!



February 24, 2007
Basic Rider Course
Submitted by: G.

Great course - Classroom and Range "coaches" were great. I am a much more confident rider having taken this course.



December 12, 2006
Basic Rider Course
Submitted by: Name withheld by request

Very informative. More fun than the first time I took the class 15 years ago. The instructors at the riding sessions are saints and seem to care very much that all of the students understand and apply the concepts. I will be back for the Experienced Rider Course!



October 11, 2006
Basic Rider Course
Submitted by: N.

I was late for my first class and my slot was handed out to a standby student. I had to wait for a month before I could take the class again as a standby student. The wait was worth it. The video instructions and the instructors were fantastic. I really learnt a lot from them. My advice to other students is to be ahead of time for each session.

I can't wait to take the advanced rider course.